Marketplace Customer Service

Let Indaba manage your marketplace customer service needs, to facilitate focus on selling and fulfilling product. Our Indaba representatives will assist with the often time-consuming process of answering customer inquiry emails and help you manage your key service metrics and service goals.

With our marketplace customer service package, you receive a dedicated Indaba representative that will provide the following services:

  • Answer customer inquiry emails
  • Coordinate processes for refunds, complaints, requests for special handling
  • Provide daily monitoring, checking for marketplace alerts and overall account performance
  • Help you manage your buyer feedback
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400 East Mill Plain Blvd, Ste. 300
Vancouver, WA 98660

Phone: (360)546-5528
Mon-Fri, 6:30 AM-6 PM PST