HomeProductsSupportSuccess StoriesPartnersAbout UsBeta Login

Why do I want to use Indaba?

We've put a lot of thought into making Indaba the right tool for online sellers. Our features were designed for real-life situations, and streamlined through years of use and beta testing. We know what sellers want.

You want to sell on multiple marketplaces.
There's no reason to limit your sales channels when you have a tool that makes it easy to get up and running. If you're already selling on Amazon.com, why not expand to the five international Amazons (the UK, Canada, France, Germany and Japan)? Or what about Alibris or Abebooks, Biblio or TextbookX? Through directly supported sites you can expand to a host of others, including Barnes & Noble and shopping directories like Froogle and Shopping.com. We already support eBay stores, and eBay auctions support is already in progress-we won't rest until we have all sales channels covered.

You want to make it easy to get your inventory online.
With a handheld barcode scanner you can scan thousands of UPCs or ISBNs each day. And the code is enough - Indaba fetches you the rest of the information so you don't have to waste time.

You want a customer service module that saves you time-and money.
Our CS module is a fully enabled email program with the familiar look and feel of Microsoft Outlook¬. While other applications may come with a few templates, none has as many as Indaba. And if that isn't enough, you can also write your own and send them with a click of the mouse. Emails are even associated to orders so you can easily track any problem.

You want to avoid double-selling.
Double sells are the bane of every seller's existence. Averting them is crucial for obtaining good feedback and keeping the goodwill of your customers-not to mention your own sanity! Indaba's tabbed views include a list of your online inventory, what's been ordered and what's been shipped. The program constantly checks the marketplaces to delete things that are sold.

You want to price flexibly.
You don't want to price manually, and you don't want to price simply by undercutting. You want to sell each item for the most you can get for it. That could be a different price on every market, and a different price for every condition. Our pricing strategy setup is sensitive to the markets and to your selling needs.

You want to sell what you have.
Our proprietary ASIN Assassin was designed to help you out when you don't have enough information on an item. Without an ASIN, you can't sell on any Amazon site. We've found a way around that-such a good way that it's patent pending!

You want to know where your data is.
Indaba is not a web-based application. This means your data stays on your computer-whether you're working off a single PC or you have a separate, dedicated server. There will be no slow-downs with Indaba, and you'll never be at the mercy of your ISP.

You want it all.
There's no point designing one great tool if you still need to hang on to all your old stuff. With Indaba, everything you'll need is combined in one application. You won't need a separate inventory management tool, email client, upload engine. And you can stop worrying about all those files-Indaba is your one-stop solution.

Top 10 features of Indaba:

1. Sell on more marketplaces simultaneously (and we're always increasing our reach).

*Support for eBay auctions is planned for the first post-launch update!

2. With a simple barcode scanner, instantly add any item with an ISBN or UPC to your inventory. Indaba allows you to inventory thousands of items each day and retrieve other information instantly-no laborious typing needed.

3. Automatically alert your customers when an item is shipped or delivered. Easy email templates reduce customer service time by 90% and allow one person to respond to over 500 email inquiries in a single day.

4. Keep organized like never before. Indaba automatically associates emails to order numbers, so you can quickly resolve any confusion. You can also attach notes to any order.

5. Don't let yourself be forced to undercut others or undervalue your book. Price flexibly across the marketplaces based on the real value of what you're selling. Indaba uses advanced algorithms to price based on historical sales and sell-through rates, and monitors your competitors closely.

6. Create daily fulfillment reports, packing slips and shipping labels for international mail and media mail. Ship with UPS Mail Innovations to save up to 50% and improve delivery times, or easily export to the program of your choice.

7. Keep your data on your computer-make Internet slow-downs a thing of the past. Indaba is not web-based, it runs on your own PC. You'll never have to wait for the page to refresh. Even if Indaba moves to Mars, your data will still be safe!

8. List "mystery" items with no ISBNs or UPCs using our patent-pending ASIN finder. Directly tied to Amazon, Abebooks and Alibris, it searches these sites as you type, then grabs data for your listing with no copy or pasting.

9. Upload quickly and often to all marketplaces to avoid dreaded double-sells. Indaba keeps an eye on your inventory across the board.

10. Best of all-use only one application to run your business! Indaba integrates all the essential functions-inventory management, sales and customer service, shipping and fulfillment tools.