Indaba Software Features
Item Entering
- Automatically download product data such as title, author, sales rank and competitive pricing information
- Speedily input items by UPC or ISBN
- Search by author or title
- Create your own SKU system with customizable SKU templates
- Multiple user accounts allow you to track items entered by employee
- Break down items entered by day and source with custom reports
Inventory management
- Sell on up to 17 marketplaces
- Inventory is automatically updated when there are changes in inventory, price, or quantity.
- Hundreds of search options available
- Export data to text or Excel
- View all sales history by product
- Prevent violations of marketplace policies by using Indaba’s Upload Engine which allows you to block certain items from uploading
- Easily search and categorize items with inventory tags
- Reference data on all your sold items which is saved in Indaba
Order Management
- Indaba software automatically downloads orders from supported marketplaces
- View available replacements for oversold items
- Create order notes for internal use
- Automatic address verification through USPS
- Tracking information automatically downloaded from UPS & USPS
- Reporting available to show breakdowns of sales by marketplace, source, sales rank and age
- Seamless integration with many third party shipping providers
Pricing Engine
- Automatically update your prices from real time data on demand or set up a schedule
- Adjust frequency of pricing by category or sales rank
- Price when you want and as often as you want
- Configure price settings by marketplace and adjust for your international markets
- Set up minimum and maximum pricing from many options including Amazon’s new selling price, weight, wholesale price and cost
- Create multiple pricing strategies to assign to different products
Customer Service Module
- Access buyer emails through orders
- Emails are automatically searched for order numbers and addresses and then associated with orders
- Modify text and plug in variables which pull information from Indaba using customizable email templates
- Easily access order information from the customer service screen
- Track customer service agent performance with reports that track number of emails answered and templates used by agent
